isalabs.· Client Welcome Package
Welcome to the Studio

How we partner with you, our process, and what happens next.

Thank you for trusting ISA Labs with your digital presence. We build clean, high-velocity websites designed to command authority and turn casual visitors into paying customers. This guide details our workflow, timelines, and how we collaborate.

Turnaround72-Hour Sprints
Performance95+ Lighthouse
CollaborationDirect Desk
Ownership100% Yours
01Standard of Craft & Live Proof

Engineered for velocity, conversion, and durability.

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Digital Joy Creator Hub

Kevon Cheung

Engineered with custom micro-interactions, responsive fluid motion, and edge deployment for a multi-thousand member community.

1.4s load time · 4.9/5 satisfaction
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High-Volume Merch Drop

Danny Gonzalez

Interactive merchandising hub engineered for extreme product drops with sub-second page loads and zero server crashes.

6.4M audience · 99+ Lighthouse score
02Our 3-Phase Delivery Sprint

A streamlined timeline with zero wasted motion.

01

Scope Lock & Asset Collection

Day 1 Kickoff

We confirm your business goals, target audience, and primary call-to-action (e.g. 1-Click Paystack checkout, WhatsApp orders, or inbound consultation leads). We intake your logo, images, pricing, and product catalog.

02

Custom Design & Full-Stack Engineering

Days 2–3 Sprint

Our senior engineering team builds your bespoke web application using Next.js and Tailwind. We implement sub-second mobile animations, payment integrations, SSL security, and test end-to-end checkout.

03

Staging Review, DNS Launch & Handover

Signoff & Go Live

You receive a private staging URL to preview your site on your mobile phone and desktop. Once approved, we connect your primary custom domain, configure DNS records, and hand over your credentials.

03Communication & Working Style

Direct access to the builders. No middlemen.

Dedicated WhatsApp Sprint Desk

Once kicked off, you communicate directly with the design and engineering lead via a dedicated WhatsApp group. You can drop voice notes, screenshots, and review video updates in real time.

Transparent 50/50 Milestones

We begin with a 50% deposit to lock in your calendar sprint slot. The remaining 50% balance is only due when your staging site is completed, reviewed, and ready to go live.

04Preparation Checklist

What to gather for your kickoff.

Brand Assets: High-resolution logo (PNG with transparent background or vector SVG) and your brand colors.
Products & Pricing: Product names, pricing in Naira, high-quality images, and short descriptions or specifications.
Contact & Fulfillment Info: WhatsApp customer desk number, physical pickup/store location (if applicable), and delivery fees.
Domain / Gateway Access: Your registered domain registrar account (e.g. Whogohost, Namecheap, GoDaddy) and Paystack Public Key.
05Frequently Asked Questions

Common questions about our builds.

Can I add or update products myself after launch?

Yes. Every project includes an intuitive management dashboard where you or your team can add new products, update prices, manage inventory, and view incoming customer orders without touching code.

What if I don't have all my pictures and copy ready?

Don't worry. During the kickoff phase, we assist with structuring your copy, selecting professional placeholder imagery, and providing clear prompts so you aren't stuck staring at a blank screen.

How are payments processed?

All agency payments are handled via direct bank transfer to our corporate account. Official milestone invoices with payment receipts are generated for each transaction for your company bookkeeping.

What Happens Next

Our sprint lead is reviewing your project details.

We will follow up via WhatsApp and email within a few hours to confirm your project scope, answer any initial questions, and provide your formal kickoff invoice.

isalabs. Digital StudioBespoke Design & Engineering